Prices & Services
How can I use Aam Digital?
Aam Digital is Open Source software but we want to make it as easy as possible to you to use Aam Digital. You can simply have us run the system for you (“Software-as-a-Service”). If necessary, we can also develop custom features together with you. Our pricing has the following components:
one-time cost for a personal calls configuring the system to your needs and processes as well as training for your team
for running the servers, supporting your team using Aam Digital and and taking care of all technical details
Consulting & Development
(optional)
hire us for developing custom features or provide additional training and services, as needed
Monthly Subscription (Software-as-a-Service)
As part of a monthly subscription we handle all technical tasks running your case management system and support your team using it. This includes GDPR-compliant hosting (all data is stored in Germany), unlimited user accounts for your team, automatic backups, and regular security updates and new features. Our service also includes user support, answering any questions your team may have about Aam Digital.
NGO Discount
prices below include 50% off for non-profits
Grassroots
special sponsorship for grassroots projects-
Reserved for NGOs with limited budget, priority for local projects from the Global South
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Same features as the "Regular" package
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Takes only 5 minutes to apply
Regular
get started quickly with powerful case management.OR
per 5 users / month
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Ideal for organizations with very frequent interactions with their beneficiaries
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Use all features we have to offer
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Hosted for you on our servers
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User support through email or WhatsApp
Custom
for special use cases or low touch projects-
Do you have thousands of beneficiaries or only occasional interactions? Get a custom offer.
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Choose only the features you need
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Optionally: on-premise hosting
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We will find a viable solution for you!
Beneficiaries are your main records in the case management system, e.g. the students you support or the farmers you train. We track the number of these primary records you create to match it with the volume you are paying for. Other information you link to your beneficiaries (e.g. notes, reports, events or health records) is not limited – you can add as much information as necessary about every beneficiary.
If you choose “per beneficiary” pricing, you have an unlimited number of user accounts.
Alternatively, you can choose a more classic “per user” pricing. In that case you can track an unlimited number of beneficiary records but the number of users interacting with the system are restricted.
Your costs for Aam Digital does not increase automatically. When you reach the limit of your license we provide a grace period for you to just continue using the application. We then contact you to confirm the extension of your license.
We offer additional support via phone and video calls with guaranteed first response within 1 business day (without premium support: guaranteed first response within 3 business days)
Setup Costs
One-time cost for setup of a new project (one of the packages below is required). We want to make sure Aam Digital is configured to perfectly meet your needs and fit your processes. For this we personally discuss your use case with you and get you started.
Grassroots sponsorship also applies to setup packages.
Quick Setup
Get started quickly and on a small budget.-
custom setup of all forms
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2 x 1h video calls to adapt Aam Digital exactly to your processes and needs
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1 x 1h virtual training for your team on how to use Aam Digital
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user support for problems & questions via email / WhatsApp
Advanced Setup
Migrate hassle-free from your previous system.-
all services of "Quick Setup" PLUS ...
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complete import of your existing data into Aam Digital by our experts
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2h follow up training to revise and fine-tune your setup of Aam Digital
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Premium Support for first 3 months, including video calls
Managed Roll-Out
Use our experience in digital change management.-
all services of "Advanced Setup" PLUS ...
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roll-out planning and management as a step-by-step process
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requirements analysis with your different teams to ensure a tailor-made setup for each stakeholder
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demo and/or on-boarding calls for your stakeholders
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monthly guided check-ins over the first 3 months to answer questions and fine-tune processes
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consulting on integration of data into other systems like Power BI or monitoring & evaluation software
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optional: consulting on digital case management processes
Additional Services
How can we help you further?
Our team at Aam Digital combines extensive expertise in international cooperation and software development. We are happy to develop customized solutions together with or support you with consulting, training as needed.
Custom Development
Don’t find the activities of your project in our module catalogue yet? We are happy to develop new modules in close cooperation with your organisation.
As Aam Digital is open source, developing a new module does not only help your organization, but contributes to making Aam Digital a more useful digital public good for everyone.
If you already use systems, which should interact with data from Aam Digital, we can implement tailored integration.
Consultation
& Hosting
We have experience in GDPR compliant hosting. Reach out if you want us to host other software solutions (e.g. CiviCRM or KoBoToolbox) and let us take care of all the technicalities.
We are open source advocates and know how to make open source work in your organization. We are happy to customize open source products beyond Aam Digital to your needs.
Through our experience in working with Aam Digital our team has expertise on the intersection between case management, the use of open source software and international development. We are happy to support your project as external consultant.
Terms & Conditions
For all services and SaaS subscriptions provided by Aam Digital GmbH the following general Terms of Service apply: Terms of Service – Aam Digital GmbH
- All prices are net prices without VAT which the customer shall additionally pay in accordance with the prevailing statutory rate, if applicable.
- Aam Digital requires the use of a current version of the Google Chrome or Firefox browser.
- Application availability of at least 99.5%. If the application is not available to the agreed extent within one month, the corresponding monthly fee will be credited to the customer and offset against future payments.